Wahoo Ziplines Policies
At Wahoo Ziplines we strive to offer you the safest, most thrilling zipline ride in the Smokies.
Ages Limit: All zipline riders 5 and up may come and enjoy a tour.
Weight Limit: For the saftey of yourself and our tour guides we do require that all zipline riders be under 275 Lbs.
RELEASE OF LIABILITY
At Wahoo Ziplines we require each zip line guest to sign a release of liability. If a guest is under the age of 18 they must have a parent or guardian sign with them. All zip line guests are required to sign an acknowledgement of risk and release of liability waiver prior to their zip line tour taking place.
Advance reservations are highly recommended and can be made online or by calling 1-877-924-6621.
*****Please pay close attention to your assigned zip line tour time as late comers can NOT join the group already in progress. No refunds will be offered for late comers as spaces are limited and zipline guests have been turned away for your spot.
Wahoo Ziplines has a 24 hour cancellation policy.
If you cancel 24 hours or more before your scheduled Wahoo Ziplines tour, you will receive a full refund. No cancellations will be accepted within 24 hours of scheduled Wahoo Zipline tours.
If you need to cancel a Wahoo Ziplines tour please email us at firstname.lastname@example.org or call 1-877-924-6621.
WEATHER CANCELLATION POLICY
Wahoo Ziplines may temporarily suspend the zipline tour, sometimes with very little notice, due to lightening, thunder, heavy rains or high winds. At Wahoo Ziplines your safety is always our first concern, if the tour is cancelled, zipline tour guests will receive a refund or a voucher equal to the amount they paid. Please note that some zipline tours may continue in the rain and the 24 hour cancellation policy will apply.